By Thursday they mean Friday

Stan came upstairs to hand me the phone today while I was still firmly entrenched in my beauty sleep.

Qwest: Hello, this is Qwest, it looks to us like your DSL is working.
Me: Is it raining?
Qw: What?
Me: Is it raining… outside?
Qw: I don’t know.
Me: I don’t think that it is. Nope, it’s not.
Qw: Okay…
Me: If it isn’t raining, there won’t be a problem.
Qw: Oh. What?

Do these people just pull up any old ticket and dive in without looking at the history… at all?

Does this ever happen?

Qw: I see that service has been disconnected, so I turned it back on, and I’m sorry for any inconvenience
Me: What? No, I had called to have it disconnected in the first place.
Qw: I’m sorry, sir, is there anything that we can do to regain your business?
Me: Uh, you still have my business. It’s my great uncle who’s the dead guy.
Qw: Uhhh… I’m sorry about that.
Me: His house burned to the ground. O! Uncle Jimmy! O!
Qw: Oh. Uh.
Me: I hate you, Qwest, I really do.

This is why I don’t normally post quite so early in the morning. It just ends up being weird.

2 Responses to “By Thursday they mean Friday ”

  1. I really hope that you talked to them like that, because it sure made me laugh.

  2. This time, yes, it was just like that. Later I had the phone person actually laughing.

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